SHIH CHENG LIAO ? Mount Ida College, Newton, MA December 2014 Suffolk University, Boston, MA 2009-2013 Related Courses: Management Information System, Business Communications, Personal Finance, Fundamentals of Business, Business Management, Information Technology Language: English, Mandarin, Taiwanese, Japanese (non-native) 3Etours Corp. -Responded to client inquiries about company policies via email, phone - Customers profiles updating & maintaining - Proceeding online transactions via secured payment system - online chat with customers to help solving technical issues of our online dating platform