Hi! My name is Juan Haberkorn. I am a Venezuelan business manager, with more than 10 years of experience in business administration. Along the course of my work, I’ve learned the ropes of administrating and managing different types of business establishments, and have picked up several key skills in this area along the way, including, but not limited to: customer support, budget administration, project planning, and project management, among others. I’m currently running two successful business ventures here in Venezuela: one is related to the carpentry industry, and the other, most recent venture, is associated with the e-cigarette market. I am not a native English speaker; my native tongue is Spanish. By working in different companies from several countries around the world (as a freelancer), over the course of several years, I have managed to pick up and master the English language. I am able to write, read and speak in this language at a professional level. I am currently looking for the right opportunities - and clients -, which would allow me to further develop my trade as a freelancer in this website and to expand my international work relations. As a freelancer, I have worked over 3 years in customer support/services. Furthermore, I’ve also spent more than 6 months optimizing the customer support of a travel app company - which conducts business in both North and South America - by creating easy to understand FAQ sections, tutorial videos and quick posts to resolve most of the clients’ inquiries. I've always taken great pride in my ability to think quick and positively, as well as with my patience with the customers, to ensure that they always leave satisfied, happy, and ready to continue doing business with the company. As your future freelancer, I won't make promises I can't follow through and I will always be open to discussing my performance in order to improve my services for the company I am working for. Moreover, I am also open to negotiating my fees and am not afraid of having to work my way up. I sincerely hope we can do business. I eagerly await your offer. Have a nice day.