o A dynamic professional with 15+ years of experience which includes Migration, Training and Team management in banking and BPO industry and General Management, & Administration and implementing cost and time reduction measures in the IT industry. o Highly experienced in providing administrative and executive support at managerial and executive level. o Highly developed customer service skills and commitment to follow through; excellent communication and interpersonal skills. o An effective communicator with strong leadership & interpersonal skills, strong analytical, problem solving & organizational abilities. o Specialist for both academic and workplace communication, Talent Management, Instructional Designing & Content Development, Selection and Recruitment, Performance Management, o Skilled in planning, implementing and assessing training, use of training technology for delivery and use of technology for development of training materials and general work deliverables. o Ability to collaborate with subject matter experts and managers in training development, delivery and modification. o Excellent one-to-many and one-to-one communication skills in both classroom and tutorial settings. o Demonstrated experience delivering soft skills, customer service, communication development cross cultural. o Demonstrated knowledge of adult learning and training practices especially in technical support contexts. o Ability to use multiple learning methods and link appropriate methods with subject matter. o Skilled Demonstrated experience working with remote teams. o Possess a flexible and detail oriented attitude.