I have almost twenty years of experience working with Epicor from Vantage 6 to Vantage 8 and Epicor 9, 10 and Kinetic. I also have several years' experience working in manufacturing operations.
Much of my time over the years has been sitting side-by-side with someone teaching them various Epicor functions from quote-to-cash.
I have also trained several people at the same time MS Teams and Zoom.