Hi, I am interested in joining your team. My name is Jet Russell, 26 years old. I was an ESL teacher for 3 years where we conducted one-on-one sessions with our students via live call tools. I also have 2 years of experience as a Customer Service Representative in a car rental company. These are the tasks: -answer phones and confirm customer reservations and open and close rental agreements, -achieve entry level monthly sales targets by recommending and explaining benefits of additional company services, -answering queries about the reservation process and payment methods, and -cold and warm transfer calls to our local and airport branches for availability confirmation of the customer's desired model and reached out to law enforcement, insurance, loyalty, and other departments for other customer concerns. I also have an experience in appointment setting: -calling and informing individuals with Medicare Insurance about the additional benefits they can get with no out-of-pocket costs. -qualifying them for eligibility Thank you so much for reading. Have a great day!