Experienced with over 11 years of experience in Service Industry. Excellent reputation for resolving problems, Improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. IT proficiency: Professional skills: Other skills I am confident of making visible contribution for the growth of the organisation. I'd appreciate the chance to work with you to discuss as to how I could be a vital part of your organisation. To describe myself in a nutshell, I am systematic, organised and hardworking; ready to take up any challenge of life Thank you