Highly self-motivated, detail oriented, very organized, dependable, quick and efficient.Had been in the call center industry since 2005. Jan was able to take sales and customer service calls from different parts of English-speaking countries worldwide. Monitored, evaluated and transcribed agent's calls for client's quality satisfaction.Taking each task as a challenge to improve my skills and capability to do more. "Only Integrity and professionalism!" I recently worked with Convergys Philippines as an Expert resolutions desk officer. Prior to that, I have been with companies that need support to ensure client’s quality standards in BPO industry. I am well trained in keeping all my deliverables intact and on time. I am very strict when it comes to efficiency and accuracy of my work because for me, a happy customer always reflects my personality.I now have a wide breadth of experience of the type that gives potential employers the flexibility to place me in a broad range of de