I am a professional with 2.5 years of experience in a consulting firm which deals in customer experience and employee/customer engagement. I was employed as Junior business Analysts in this firm and my professional experience is in the following areas: - Experience in creation of customer experience surveys using platforms like NICE Satmetrix and Survey Gizmo My skill sets include: - Proficient in MS Excel (Report/Chart creations) - Experience in creating client presentation using MS Power point - Expert in Customer survey platforms like Satmetrix & SurveyGizmo - Certified NPS professional by NICE Satmetrix