Hands-on skills using various computer programs/applications including MS Word, Excel, PowerPoint, Visio, MS Project , Outlook, Lotus Notes. Examples of some additional tasks that I do and/or have done: project management, internet research, using cloud based tools like Dropbox, Google Drive, and I can also promote/maintain your business on Craiglist, FaceBook , Twitter, Pinterest. I'm also well versed with invoicing, email marketing tools, customer service, answering or making calls, managing calendars, travel arrangements, writing blog posts, product and market research.