Placed outbound calls and set appointments with business representatives. Professionally confirmed appointments via phone and e-mail. Conducted warm calls to previous customers as well as cold calls with leads provided. Salesforce Experience. Provided overall day-to-day customer service and support to ensure the effective execution of client objectives. Coordinated with business executives and their calendars to ensure availability of appointments with clients. Executed and supported the operational aspects of business bookings while forming long-term client relationships with key accounts. Placed outgoing calls by way of lists made by people who express interest through websites, email, or direct mail. Answered inbound inquiries relating to products, services and current promotions. Utilized effective selling and customer service techniques to identify customer needs and drive sales.