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Administrative & Secretarial

Executive Assistant and Customer Service

$10/hr Starting at $200

I am a rockstar Senior Executive Assistant. I work smart. I am extremely organized, efficient and productive without compromising the quality of work and customer/client satisfaction. Prior to freelancing, I was an outstanding professional in the BPO industry with more than 9 years of exceptional experience as a Team Leader, Quality Assurance Supervisor, Service Excellence and a Customer Service Representative. In July 2016, I began my freelancing career as a Senior Executive Assistant to the CEO and Quality Assurance Supervisor for the same client, this further enhanced my knowledge and expertise while fulfilling exceptionally well in the role. My ultimate goal as a Senior Executive Assistant is to make my CEO’s life easier. I make it a point that all projects are on time without sacrificing the quality of work. I am assertive, especially when it comes to the schedule. My CEO has a laid out plan on her calendar and reminders are set strategically. I anticipate the needs - this is big, too, for this is a fool proof system to not miss a deadline. Apart from that, I am also a 10/10 on Appointment Setting because whenever needed I wear that hat, too. I’ve also been doing Lead Generation at the same time. More importantly, I make sure that my CEO has time to eat, relax, and get the needed personal time. :) Imagine having a Senior Executive Assistant/Quality Assurance/Manager/Appointment Setter/Lead Gen all in one.

About

$10/hr Ongoing

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I am a rockstar Senior Executive Assistant. I work smart. I am extremely organized, efficient and productive without compromising the quality of work and customer/client satisfaction. Prior to freelancing, I was an outstanding professional in the BPO industry with more than 9 years of exceptional experience as a Team Leader, Quality Assurance Supervisor, Service Excellence and a Customer Service Representative. In July 2016, I began my freelancing career as a Senior Executive Assistant to the CEO and Quality Assurance Supervisor for the same client, this further enhanced my knowledge and expertise while fulfilling exceptionally well in the role. My ultimate goal as a Senior Executive Assistant is to make my CEO’s life easier. I make it a point that all projects are on time without sacrificing the quality of work. I am assertive, especially when it comes to the schedule. My CEO has a laid out plan on her calendar and reminders are set strategically. I anticipate the needs - this is big, too, for this is a fool proof system to not miss a deadline. Apart from that, I am also a 10/10 on Appointment Setting because whenever needed I wear that hat, too. I’ve also been doing Lead Generation at the same time. More importantly, I make sure that my CEO has time to eat, relax, and get the needed personal time. :) Imagine having a Senior Executive Assistant/Quality Assurance/Manager/Appointment Setter/Lead Gen all in one.

Skills & Expertise

Admin SupportBPOCalendar DesignCareer DevelopmentCustomer ServiceExecutive AssistantLead GenerationPersonal AssistantSystems EngineeringTeam Management

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