? To manage all E-commerce operations from order placement till fulfillment. ? To manage the complete website along with the catalog. ? Bringing new ideas and promotions on websites that can enhance and boost sales. ? Managing customer support team to ensure the level of service provided on the different communication medium. ? Working closely with the logistics and the clients to resolve the customer issues and complaints like defected or damaged merchandise sold. ? Monitor all the operations from the order fulfillment to the product quality. ? Order booking and fulfillment with different courier companies. ? Maintaining daily reports which includes sales, orders, new customers and the stock levels on the website. ? Maintaining stock levels and their allotment from different categories on the basis of sales and customer behavior. ? Synchronizing the stocks with the warehouse to avoid out of stock issues. ? Detailed analysis of customer behavior to define easy processes for Checkout. ? Day to day web maintenance as per the Client requirements. ? Assisting design and development to manage the routine web changes. ? Communicating and meeting with clients to run smooth operations.