With 5 years experience as a Call center agent. Order Taking, Technical Support Specialist, Universal Care, Account Support Level 1 and 2, Escalations Department, Finance Department, Business/Corporate Account Specialist. Worked with Canadian Client, Swiss Chalet Inbound Order Taking and the recent one US based Clear 4g Internet Service Provider. and1 year as a Virtual Assistant. Worked with American, Filipino and Australian Clients. Handle different kind of business namely; Patrick Insurance, Positive Real Estate Services, Mt Maria Community Market, Leading Marketing Solutions, Automation Lab, Telco Bill Cutters, Dor 2 Dor Newport, Custom Blinds, Leaflet Ewe, Brisbane Property Specialists, Access, House of Chi and others . I have used different programs, software and applications with these Clients. Often used for communication is Skype, Microsoft Outlook, Gmail, Viber and sometimes just Phone Sms. For Task, I have used Asana, Dropbox, Basecamp, Salesforce, Mailchimp, Bizness Apps, Odesk, Google Play App Developer, Zoho, Freshdesk, Microsoft Excel/Word/Powerpoint, Photoshop, Time Doctor, Xero, Capsule, Freshdesk, Microsoft Office, Google Docs, Adobe Photoshop, Canva and more. Handled Clients Emails, Invoices, Schedules and more. Developed my skills in Administration, Email Management and Marketing and Social Media Platforms and more. Also before shifting to freelance I worked as a Call center agent for 5 Years in Customer Service Support took Outbound and Inbound Calls. Customer Service, Technical&Account Support, Finance, B2B and Escalations. I love my work and everyday I make sure I'm learning something new and contribute with the companies I work for!