I am an IT professional with 6+ years of experience in Daily , Weekly and Monthly Reports, Dashboard, using Excel , Word and PowerPoint, .working experience in Service and Quality Management and also have experience in Admin task management.. Some of the Technical Skill are: 1)Hands on experience of Ticketing tools such as SM9, SC6.2 and Qlikview 2)Microsoft Excel, & PowerPoint 2016 3)Worked with Outlook2013 and Lotus Notes2016 3)Experience on creating Daily, Weekly and Monthly Dashboards 4) Conducting tests and inspections of products, services, or processes to evaluate quality or performance. 5)Incident Problem and Change management as per ITIL standards