I have 5 years of experience in Customer Service assisting U.S, U.K and Canadian customers. I started working at a large Call Center in the India and served as Quality Analyst for last 2 years. I can provide e-mail, ticket, chat and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work as per required time zone. I also have a wealth of experience using Microsoft Word, Microsoft Excel and Microsoft PowerPoint which I use to prepare various reports and presentations. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.