Currently a highly motivated and proactive Physiotherapy student at Oxford Brookes University, I previously worked both as a Senior Account Executive in the Healthcare team for a large global PR agency and as a Customer Service Assistant at the Cooperative Food. Both of these roles have given me a plethora of experience in customer relations and communications, in addition to highly proficient organisation and timekeeping skills. I have been involved in the following: - Drafting, editing and finalising key documents including press releases, Q&As, corporate messaging and disease awareness documents - Leading as the patient advocacy contact for a large global pharmaceutical company, with tasks such as leading calls for affiliates to update them on global strategy, drafting and sending out media templates as necessary, and being on-call to answer any queries affiliates may have - Working on both UK and media sell-ins, and continually updating media lists - Working over both small and large teams in daily runnings of accounts, from note-taking to managing daily deliverables, and organising and attending client meetings - Supporting, and in some cases leading, financial management, including drafting and finalising Scopes of Work and budgets, drafting billing instructions, raising purchase orders, managing expenses, and invoicing - Engaging in training to further develop my marketing and social media skills