20+ year track record of experience and success. You will be glad you hired me! IT experience -- Crystal Reports 8 through 2016, PLSQL/SQL code, Visio, QA, business requirements & analysis, design, project management. Excellent Microsoft Office! (Open full profile for a longer list of skills.) I am well-rounded with business, technical, and soft skills. I am a creative thinker and problem solver, technically proficient, organized, resourceful, and professional. I do the job efficiently and I make sure that the job is done right the first time. As a PL/SQL Developer, I have created sophisticated procedures, packages, triggers, and views over Oracle database systems. I have practical experience working with SQL Server, Pervasive, and DB2400. As a Business Analyst and Developer, I have used Microsoft Office Suite to create documentation, diagrams and flowcharts, project plans, spreadsheets, and presentations to document business requirements, flowchart business processes and technical processes, etc.. Here is a summary of my skillsets- - - PL/SQL Development, SQL Server, Pervasive, DB2/400 (AS/400). 20+ years as a Business Analyst Business Requirements Gathering / Business Analysis / Research / Business Process Mapping / Diagrams / Flowcharts. Experienced in creating Documentation, Procedures, Editing / Proofreading, Technical Writing, Typing, Documentation Conversion. Excellent Microsoft Office Suite skills including PowerPoint, Visio, Project, Excel, Word, and OneNote. Experienced in managing Social Media sites (e.g. Ning Twitter, Facebook), memberships, and email campaigns (e.g. Constant Contact). Also, have first hand experience selling on eBay.