I have 10 years of experience in Technical Support and Customer Service assisting U.S., European, Australian and Asian customers. I was trained at large multinational U.S. shared services companies in Malaysia, and served as Team Lead for 2 years. I am always willing to learn and fully familiarize myself with the product in order to provide the best possible support to customers. I can provide e-mail, ticket and phone support and will do everything I can to assist your customers. I can work for U.S. or Europe business hours.