I'm a professional with over a decade of experience in the outsourcing industry. I have worked for global brands like AT&T, MSN, SONY, and other brands popular in different geographic locations. I have a vast experience in handling both customer service and technical accounts, as well as managing websites. I also have done countless writing jobs during my college days. To add to the services that I offer, I also have a post-graduate degree in Law so I can also help you with legal-related tasks.