I have worked as a virtual assistant since February 2006. I have worked with many clients in many different industries. Here are the areas I have experience: General Administrative Duties: Manage personal and professional calendar Real Estate Assistance - Listings, closing management, leads and database management, follow up calling and emails. Accounting: Inside sales, inbound and outbound calling, business 2 business and business to consumer sales (although in all honesty, sales is not my favorite) Software Skills: Microsoft Office - Word, Excel, Access, Outlook, PowerPoint, Publisher, OneNote, Office 365, and SharePoint Accounting - Quickbooks Pro, SAP, Freshbooks CRM - Podio, Zoho, Top Producer, Sage ACT!, Insightly, Sharper Agent, InfusionSoft, Sugar CRM, and Intuit QuickBase