I am freelancer willing to work every where any time according to my knowledge and skills i have.I am an Accountant by professional with 3 years of experience in Customer Service and division marketing manager, working with App-co group, it's an international company based in Nairobi. I was trained at a large Call Center in India and served as Team Lead for 4 years. I am able to deal with, e-mail, ticket and phone support, sales and marketing and also i will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers and I will do what ever possible to achieve your goal. I am a full-time freelancer and can work every where and am available most of the time.