All Services Administrative & Secretarial Customer Service & Account Management Expert Customer Service & Account Manage $10/hr · Starting at $150 Overview:Are you looking for a dedicated professional to elevate your customer service and account management? Look no further! With a proven track record in enhancing customer satisfaction and managing client accounts efficiently, I am here to provide top-notch services tailored to meet your business needs.Services Offered:Customer Support:Handling customer inquiries via email, phone, and live chatResolving customer complaints with empathy and efficiencyProviding product and service information to clientsManaging customer feedback to improve service qualityAccount Management:Maintaining and nurturing client relationshipsOnboarding new clients and ensuring a smooth transitionRegularly updating clients on new products, services, and promotionsHandling account renewals and upselling opportunitiesTechnical Support:Assisting customers with technical issues and troubleshootingProviding step-by-step guidance for product usageCollaborating with the technical team to resolve complex issuesCRM Management:Utilizing CRM tools to track customer interactions and sales pipelinesAnalyzing customer data to identify trends and improve strategiesGenerating reports and insights for business growthCustomized Solutions:Developing tailored customer service strategies for your businessImplementing customer loyalty programsConducting training sessions for in-house customer service teamsWhy Choose Me?Experience: Over [X] years of experience in customer service and account management across various industries.Skills: Strong communication, problem-solving, and organizational skills.Reliability: A commitment to meeting deadlines and exceeding client expectations.Adaptability: Ability to quickly learn about your products and services to provide the best support.Let's Work Together!Enhance your customer experience and streamline your account management with my expert services. Contact me today to discuss how I can help your business thrive. About $10/hr · Ongoing Download Resume Overview:Are you looking for a dedicated professional to elevate your customer service and account management? Look no further! With a proven track record in enhancing customer satisfaction and managing client accounts efficiently, I am here to provide top-notch services tailored to meet your business needs.Services Offered:Customer Support:Handling customer inquiries via email, phone, and live chatResolving customer complaints with empathy and efficiencyProviding product and service information to clientsManaging customer feedback to improve service qualityAccount Management:Maintaining and nurturing client relationshipsOnboarding new clients and ensuring a smooth transitionRegularly updating clients on new products, services, and promotionsHandling account renewals and upselling opportunitiesTechnical Support:Assisting customers with technical issues and troubleshootingProviding step-by-step guidance for product usageCollaborating with the technical team to resolve complex issuesCRM Management:Utilizing CRM tools to track customer interactions and sales pipelinesAnalyzing customer data to identify trends and improve strategiesGenerating reports and insights for business growthCustomized Solutions:Developing tailored customer service strategies for your businessImplementing customer loyalty programsConducting training sessions for in-house customer service teamsWhy Choose Me?Experience: Over [X] years of experience in customer service and account management across various industries.Skills: Strong communication, problem-solving, and organizational skills.Reliability: A commitment to meeting deadlines and exceeding client expectations.Adaptability: Ability to quickly learn about your products and services to provide the best support.Let's Work Together!Enhance your customer experience and streamline your account management with my expert services. Contact me today to discuss how I can help your business thrive. Skills & Expertise Account ManagementAccountingAvayaClient AdministrationClient AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient OrientationCorrespondence ManagementCRMCustomer ServiceData ManagementFive9FreshdeskManagementOntraportOrder ProcessingReportsSalesSalesforceSaleslogixTelephone SupportTraining Related Work Collections Google Docs word cloud 1 Reviews MMXIII says, I found business toolkits detail oriented and best time managed. His work is outstanding and must take his services in future for Editor in Chief on Oct 12, 2023 Browse Similar Freelance Experts Data ManagersAnalytics ExpertsDesignersData AnalystsData Visualization ServicesTableau DevelopersContent WritersWeb Analytics ServicesWeb DevelopersManagement ExpertsMachine Learning EngineersPython DevelopersGoogle Analytics ExpertsSPSS ExpertsR ProgrammersCommunication Skill ManagersMicrosoft Excel ExpertsVisual Basic ProgrammersSoftware DevelopersData Presentation ExpertsPower BI DevelopersAlgorithm DevelopersTrainersAdvertising Experts