I am a full-time freelancer with over five years' experience in BPO industry. I have strong English written and verbal communication skills including active listening; enthusiastic, prompt, courteous and patient in handling customer concerns. Highly motivated and has the initiative to learn, with keen attention to details; with high tolerance for stress, pleasant disposition and good judgment skills. I'm an expert in handling all concerns via call, email, and chat. Services offered: • Virtual/Personal Assistant • Data Entry • Social Media Moderation • B2B Marketing • SEO optimization • Clerical • Account management • Customer service • Telesales • Technical support • Email support • Chat support • Data analysis • Blogging