My varied customer service experience along with my relevant educational background makes me an ideal candidate for the position. Being in the field for over ten years I have experience in inbound and outbound calls, live chat assistance, responding to emails, basic troubleshooting and technical assistance just to name a few. I also have experience in sales, marketing and promoting. Having good customer service skills is paramount in every business organization; therefore, an agent should be a great listener, friendly, helpful and dedicated. And these are all and much more of the qualities I possess. – Responding to customer inquiries on the telephone, email, chat services and in-person Living and working in this day and age of high and ever-changing technology, I made it a point to learn new systems in order to keep myself abreast of the competition. My verbal and written communication skills are above par and I am open to receiving critical feedback. All this and much more are why I am confident that I am the perfect candidate for this job, I am available for an interview at your convenience, ready to start immediately.