I am a dedicated person with profound experience when it comes to data entry and other data entry related jobs. I can do any processing on MS applications like MS-Excel, MS-Word at macro level. Also I have experience in Web designing and related jobs. I have been with IBM for 4 years and INFOSYS for 6 years and this is where I developed my skills and knowledge. I was an agent for a year then got promoted as a team leader. I handled 2 waves (with 20 agents per wave) of new hire agents. I have done six sigma automation projects and made it successful to the clients. Different roles made me encounter different challenges which made me flexible and equipped in action planning and implementation. Different types of reporting method made me developed my skills in using different MS applications. I would be very happy if get this opportunity and prove my experience.