A results-driven IT professional with extensive experience in the engineering, administration and support of information systems. In depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Strong “hands on” technical knowledge with Cisco Products and Networking, working toward Cisco Certifications. Proven ability to lead and motivate project teams to ensure success. Proven track record for diagnosing complex problems and consistently delivering effective solutions. Expert Change Management Mid-Level Project Manager with 20 years of Information Technology (IT) and business management experience in both the public and private sector with key emphasis infrastructure management, billing and telecommunications, vendor management and program management.