we can follow up by email, schedule appointments, attend incoming calls, chat support, email support, virtual assistance, telemarketing or any kind of virtual assistance can be provided. We are well equipped with all the latest technologies almost like a backoffice operation. I have 5 years of experience supporting the US customers and have been a technical support engineer for Microsoft and Compaq. I have a deep technical and customer satisfaction skills, have even handled 2 projects in the past for my clients in the US as a freelancer. One has been to make calls to the tax defaulters in the New York State and other was related to providing the Handyman services for customer's daily needs. We are a new start up, but have deep knowledge about call centers though as yet we are 2 but have major plans for the future and more people can be hired depending upon the project's need.We have the entire basic infrastructure required to be able to successfully meet the quality parameters.