Please Review our websites for more details at www.thinkjvm.com and salesblog.thinkjvm.com. With JV/M, I function in the capacity of Director of Business Development. PROFILE A highly skilled business development and customer service professional, experienced in the planning, development and implementation of business to business lead generation, executive appointment setting programs B2C customer service programs. Fully conversant with effective cold calling, sales techniques and customer service skills, delivering campaign strategies and results that maximize clients ROI, minimize cost per lead and cost per sale. Experienced in developing strategies for new business opportunities and retaining existing customers, complemented by strong analytical, problem solving and communication skills. Committed to maintaining sales excellence by keeping abreast with technological innovations and adapting to changing environments that impact both macro and micro economics of business and in