Web Development: (X)HTML and HTML 5, JQuery, PHP, WireFraming, Photoshop (graphics, animation, and print media), Adobe Captivate, Flash,Javascript, and CSSProject ManagementChange ManagementHelpdesk ManagementProcess Improvement 17 combined years of proven ability to successfully direct information technology projects, implement cost reduction measures, IT Service Management (ITSM) and ITIL methods and processes, to meet business requirements. We thrive in the business of web development, multimedia, consultancy, business process engineering, and IT support