My leadership experience and effective communication skills allows me to work well with different teams and individuals, and my commitment to listening to customer needs enables me to deliver a seamless user experience. Additionally, my ability to use data analysis to make informed decisions and adapt to changing circumstances ensures successful outcomes in fast-paced roles.
Professional achievement involved a range of diverse projects, including but not limited to; hotel marketing and advertising, website design and promotion, staff recruitment and training, writing, and implementing hotel procedures, protocols, and booking terms and conditions, and using tools such as Google Analytics and user feedback for product guidance.
Building a user base for further marketing using mailchimp, booking systems, EPOS, and accountancy software to develop an online presence and manage third party channels, along with expanding the hotel’s portfolio of new products, demonstrates my proficiency in leveraging technology for business growth.
Familiar with Google Suite, Microsoft Suite, Miro, SQL
Multiple industry experience – travel and tourism, hospitality, pharma
· Sales/Forecasting Management
· New Business Development
· Financial Management
· Budgeting & Financial Analysis
· Client Relations
· Interpersonal Skills
· Commitment to customer service
· Technical Proficiency
· Agile methodologies