Organized, professional Paralegal with experience in Workers’ Compensation and Personal Injury; with strong administrative, customer service and people skills. Able to work independently and prioritize tasks based on attorney and client needs. Proficient in all MS Office applications, type 80 wpm. Extensive experience in supervision, customer service, and operations. Passionate about quality and client satisfaction. Record of improving efficiency, productivity, and profitability through automation and process improvement. Outstanding interpersonal motivational and presentation skills: Analytical, articulate and diligent. Independently worked client files relative to client and attorney case status.