Proficient interpersonal communicator adept at speaking effectively, writing concisely, and negotiating, as well as expressing, transmitting and interpreting knowledge and ideas, innovative, problem solver and detail oriented, analytical organizer with Ability to identify problems, research solutions, make effective decisions and enforce policies within the organization. Managing customer support operations for YQ Now Group, providing VIP meet and assist services at more than 500 Airports around the Globe. Manage and coordinate a liaison between clients and Service partners. Maintain and accurate record of booking status and keep clients and service partners up to date. Identify and develop good relations with potential clients. Provide quality customer service To ensure customer satisfaction as customer satisfaction is the top priority of YQ Now Group. Provide feedback to operation managers On frequent basis, which is shared with the management in order to improve Product Features and Offerings to allign With the market practice and Customer's needs.