I am Mary Ann A. Alovera, an Agriculturist by profession specializing Plant Pathology. I am now a work-at-home-mom. Previously, I have worked with Del Monte Philippines Incorporated for ten years as S16 Area Supervisor and at the same time Internal Quality Auditor both in QMS-ISO 9001 and Global GAP Coordinator. This made me an expert in the technical writing side because I get to handle creation and revision of manuals, work instructions, job descriptions, standard operating processes, quality policies, structuring the quality plans and department objectives. Aside from the supervising accountability, I also personally managed data that greatly enhanced my MS Office skills especially in using MS Office applications, data analysis tools, email management and appointment setting. Prior to Del Monte Inc., I have worked also as Call Center Agent-1 for six months at Cyber City Teleservices Inc. in Davao City. I was assigned in taking calls for customer service support such as catalog entry, facilitating orders online of Haband, Dr. Carol Wrights’ Gifts and Dr. Leonard’s projects. Prior to Customer Service job, I have worked also as an Agricultural Research Assistant in CMU-BAYER study of Anthracnose Management in Mangoes. During my High School days, I am an active member of our Journalism club, "The Reflector." My events in the journalism field includes creative and editorial writing in Filipino. In most cases, I usually do proof reading and headline writing. As part of my career shift, I decided to apply to an online job because I like to spend more time with my family. I aim to personally attend the caring needs of my one and only child and be able to do the things that I love.