Customer / Technical Service Representative / Audio Transcription / Virtual Assistant As a customer and technical service representative, I have 9 years experience with 2nd Mortgage applications/bookings, phone verification and residence/income investigation for personal loan applications and collections for auto loans and credit cards. I've also handled technical support accounts for phone manufacturing companies and lead generation, appointment setting and virtual assistant for an SEO company I like to have a good working relationships with my colleagues and leaders. I'm open to learning new information about the tasks that will be assigned to me. I'm a quick learner and can work with minimal supervision. Hoping to work with you soon. * Customer Service * Technical Support * Collections task via inbound/outbound calls * Chat Support * Email Support (Yahoo mail, Gmail, Outlook) * Lead Generation and Appointment Scheduling * Sales * Data Entry (Microsoft Word, Excel and Powerpoint) * Computer Hardware and Software troubleshooting * Web Research (Google, Bing, Yahoo) * Cloud Sharing applications (Google Docs, iCloud) * Audio Transcription