Hello and thank you for visiting my Guru Profil! After more than 10 years working in Customer Service for large-scale companies in France and in Luxembourg, I decided two years ago to travel through Asia and to change my life-style by working in freelance. Now, as a freelance, I have learned a lot about customer management through my diverse experiences. I have strong listening and communication skills, also I excel at problem-solving, documenting information, resolving conflict, analyzing information, building relationship and multi-tasking. I am a hardworking and reliable person, and I can work very well under pressure, keeping excellent track of deadlines. Organized and motivated, I am ready to take up any challenge! My skills & expertise: The tools I have used and am skilled in are: If you need to know furthermore, please do not hesitate to contact me. Regards, Julie