I am adept with software such as MS Windows, MS Office & Google apps and have extensive experience with CRM's such as Mantis & Salesforce. I have a passion for working with people and pride myself on creating a world-class customer experience. I am able to think critically and make decisions quickly that are best for the company and the customer as a whole. I am looking to work with innovative companies that can help me further my career & knowledge while providing value to the company and customers. I am goal-oriented, sociable, capable to learn, open-minded; responsibility and active life position. I work in web since 2012 and done a tons of tasks. Customer Service Manager | Pro Customer Service I am an experienced customer support consultant with over 5 years experience in the industry. I have worked with international companies within a b2c & b2b environment dealing with clients from the UK, USA & Europe.