Bookkeeping and Admin Tasks – Almost 5 years of bookkeeping, doing admin tasks, and invoicing using Microsoft Word, Excel, Power point, and Outlook, Xero, NetSuite, and Quickbooks. Marketing Tasks– Almost 3 years of hands-on experience in editing videos, images, and Facebook campaigns/projects. Used different types of social media tools aimed at driving sales and improving client relationships. Email marketing and marketing campaigns delivered on time and in line with the current trend. Research and Possible Client Information – Produced lead generation files for possible clients and did research how we can target them by using Mail chimp since we prefer email advertisement. Operational and Performance Management – 2 years of operational "Customer Service Representative" experience in Tech, Billing, Fraud and Complaints. Supporting email and over the phone complaint from a client/customer. People and Talent Management – Was able to excel in customer service field and got promoted as a case manager for less than 4 month. Career advancement was offered. Email Management – Managed 3 different Business emails and did filtering as well as responding to necessary emails. Lead Generation – 2 years of lead generation in the real estate industry. Did lead/cold calling and coordinating listings.