-Perform administrative tasks such as filing, data entry, and answering phone calls.

-Outbound Calls (Healthcare Account)- Contacting hospitals or clinic and asked for their medical record person to request the records of the patient. 

-Ability to receive a task to make a call or research information at a moments notice. Take messages from incoming callers and track information for CRM purposes. 

-Be able to follow a specific procedure step by step to capture the appropriate details with a high level of accuracy. 

-Can navigate multiple applications on multiple screens with efficiency to balance both quantity and quality of results. 

-Learn new systems and be flexible to navigate from one project to the next. 

-Key skills include: ability to follow direction, excellent attention to detail, critical thinking/problem solving skills, quick learner.