I am excited to be part of your team and grow with you. I have 13 years of experience in customer support roles supporting US clients for telecom, airline reservation & ticketing, billing, and processing. I also have 3 years as a VA supporting US clients for general admin tasks, taking phone calls, email and social media handling and researching. I can process large volumes of inbound customer service requests—including praise, sales questions, payment questions & disputes—seamlessly, quickly, and with professionalism & personality. I can handle large workloads, prioritize my tasks and work with very minimal supervision. I have strong analytical and critical thinking skills