Thank you for visiting my profile! I am Fiona Wanjiku Ngaruiya and simply an amazing general virtual assistant. I am passionate about helping business people and entrepreneurs effectively manage their daily tasks for increased productivity, efficiency and scale up their enterprise. You can rely on me to effectively break down goals into manageable tasks and deliver on time. I am great at offering customer support services as I understand the value of excellent customer service in a business. I can effectively manage emails, calls, calendars, and data entry. My three years of experience as a teacher have enabled me to create a working culture of teamwork, flexibility, effective management skills, and a never-ending desire to learn new skills. I specialize in offering quality services and respect deadlines and high expectations. My general expertise includes; - Google Suit ( google docs, drive, Gmail, etc) - Administrative Support - Email management - Data Entry (Google Sheets, Microsoft Excel) - Social media management - Database Management - Minuting meetings - Proofreading - Audio typing/Transcription - Calendar and diary management - Complaints handling - Data Research/lead generation