Riri is the name I go by. I have two years of experience as a customer service agent. I execute an upsell while professionally and courteously handling questions and complaints. I establish follow-ups and make sure to use all of my resources to assist the consumer. I am a committed, diligent individual who values integrity and productive working relationships. With my prior employer, I was allowed to work remotely during the pandemic. Despite my inexperience in this industry, I have a few qualities that enable me to excel.