Hi, I'm Micah. I am a Virtual Assistant, Customer Service Support and a Social Media Manager who has outstanding skills in: - Administrative Support - Social Media Management - Customer Service Specialist - Data encoding into CRM - Email marketing - Photoshop - Microsoft Office Literate/Google Docs I'm a professional Virtual Assistant/ Sales Coordinator in a Real estate company based in Florida. I can provide e-mail, chat and phone support, updating/follow up leads, and I will do everything I can to provide 100% satisfaction to delight your customers. Communicating with my clients/customers with integrity is my passion and I believe giving customers needs and satisfaction are the essentials on how to get their loyalty and trust. Throughout the years of working as a Customer Service Support/ Virtual Assistant, I have managed to hone my skills and capability to give a quality customer service and an exemptional Virtual Assistant such as patience, empathy, calmness with complaints, positive attitude towards negative response, multi-tasking, and time management that I always make sure all the task given are done on or before the given time.