I'm relatively new to freelancing but I recently graduated from a virtual assistant academy where I learned the skills and tools that are needed to become a successful VA. I learned on how to managing all spread sheets and lists, acting as a personal assistant to the client and helping in managing things in a timely manner, gathering and verifying paperwork for the project and promoting the company as the best place to work. I learned also on how to highlight duties like responding to emails and phone calls, scheduling meetings and booking travel accommodation. There are also responsibilities like performing market research, create presentations and provide customer support. I learned also some skills of being a Virtual Assistant, like having a good communication and verbal skills, critical thinking, problem-solving and excellent grasp of grammar and spelling. It should also have outstanding computer skills, good research-oriented approach and also have excellent computer knowledge and good internet connection.