Hi!
I am a professional German Speaking customer service representative for almost all types of projects. I know the secrets and techniques to get the results!
I have 3.5 years of experience as an inbound/outbound German Speaking customer service support representative.
Duties:
Resolve customer complaints via email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Taking bookings and orders online via call, email or chat.
Please take a moment to go through the services you can expect from me with perfection I have mentioned below:
Inbound customer support services.
Outbound customer support services.
Drop shipping Management.
Appointment setting.
B2B and B2C promotions.
Live Chat support.
Solving tickets.
Email handling.
social media messages handling
Please feel free to reach out to me at any time.
Thanks!