Ms. Gravlin has acquired more than 20 years technical writing and training experience in manufacturing, accounting, accounts payable, accounts receivable, warehousing, distribution, medical, industrial engineering, defense, education, financial, and government applications. Her experience includes online help in Windows and HTML format, user manuals, training materials, presentation materials, brochures, newsletters, company procedures, Request For Proposals and web pages. She has experience in documentation project management, user manual design, and documentation printing.