Computer literate, excellent oral & written communication skills, strong drive to succeed, has a great potential to become a leader, a good follower and a strong team player. Can endure long hours of work and can stick to the work assigned. Has consistency in performance and can be relied upon to live up expectations. I previously work at Equifax for almost 5 yrs. as an escalation supervisor. Then the most recent one was with Capital One as part of the GURU team (SME). I hope you could consider my application.