I have experience in handling customer service for eCommerce business in a Shopify Platform. I can do phone calls, live chat, and email support. I am knowledgeable in using these applications/websites: Slack, Asana, Helpscout, Freshdesk, eBay, AliExpress, Oberlo, Shopmaster, Zik, Infusionsoft, Gmail. I can also handle disputes for Stripe, Paysafe, Qualpay, Paypal.