Hard Skills:
• Medical transcription (with 1 year of experience transcribing office visits for doctors)
• Medical virtual assistance (including appointment scheduling, patient follow-ups, and prescription management)
• Healthcare knowledge (leveraging my background as a registered pharmacist)
• Administrative tasks (calendar scheduling, task prioritization)
• Streamlining clinic operations for better efficiency
• Medical Billing & Coding (trained with a willingness to learn further)
• Document and data management (secure storage, sharing, and retrieval of medical records)
• Basic research and report generation
• Remote team collaboration and communication tools
Soft Skills:
• Strong communication and interpersonal skills
• High attention to detail and organizational abilities
• Excellent time management and prioritization
• Problem-solving and critical thinking
• Adaptability in dynamic environments
• Trustworthy and reliable, ensuring client satisfaction
Tools & Software Proficiency:
• Electronic Health Records (EHR) systems (eClinicalWorks, Kareo, Tebra, Elation)
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Office (Word, Excel, PowerPoint)
• Communication platforms (Slack, Zoom, Microsoft Teams)
• Project management tools (Trello, Asana)
• CRM systems and practice management software