Hard Skills:

• Medical transcription (with 1 year of experience transcribing office visits for doctors)

• Medical virtual assistance (including appointment scheduling, patient follow-ups, and prescription management)

• Healthcare knowledge (leveraging my background as a registered pharmacist)

• Administrative tasks (calendar scheduling, task prioritization)

• Streamlining clinic operations for better efficiency

• Medical Billing & Coding (trained with a willingness to learn further)

• Document and data management (secure storage, sharing, and retrieval of medical records)

• Basic research and report generation

• Remote team collaboration and communication tools

Soft Skills:

• Strong communication and interpersonal skills

• High attention to detail and organizational abilities

• Excellent time management and prioritization

• Problem-solving and critical thinking

• Adaptability in dynamic environments

• Trustworthy and reliable, ensuring client satisfaction

Tools & Software Proficiency:

• Electronic Health Records (EHR) systems (eClinicalWorks, Kareo, Tebra, Elation)

• Google Workspace (Docs, Sheets, Drive)

• Microsoft Office (Word, Excel, PowerPoint)

• Communication platforms (Slack, Zoom, Microsoft Teams)

• Project management tools (Trello, Asana)

• CRM systems and practice management software