Results-oriented IT Support professional with a strong background in Windows and Linux environments. Proven ability to troubleshoot and resolve complex technical issues across hardware, software, and network infrastructure. Experienced in managing user accounts, Active Directory, and network configurations. Skilled in leveraging automation tools and scripting to improve efficiency and reliability. Demonstrated success in providing exceptional customer support and maintaining system uptime. Experience with Remedy, Jira, and ServiceNow trouble ticketing software.
Rates negotiable.