I am IT professional with level II technical support experience on the following technologies and platform: - Windows servers I have been supporting various MSP (Managed services providers) businesses since 2014 and have been among the top rated contractors available for the outsourcing support for the MSP businesses. I am quick in responding back, attentive and a good team player. I am currently working for an ISO 9001:2008 and CMMI certified IT company that focuses on providing remote support to the MSP businesses.